Cancel Frontier Internet

If you’re looking to cancel your Frontier Internet service, follow these steps for a smooth transition.

Contact Frontier Customer Service

To cancel your Frontier Internet service, you will need to contact Frontier customer service directly over the phone. Unfortunately, there is no option to cancel the service online. It is important to note that canceling within 30 days of signing up will exempt you from the termination fee. However, if you decide to cancel after that time, a $9.99 cancellation fee will apply. Additionally, if you are currently under contract, early termination fees may also be applicable.

Frontier understands that returning equipment is an important part of the cancellation process. To ease the return, they provide prepaid mailing boxes for customers to conveniently send back the equipment. It is crucial to return the equipment within 30 days to avoid any additional fees. Failure to do so may result in additional charges.

Contact Frontier Customer Service

“To cancel your Frontier Internet service, you will need to contact Frontier customer service directly over the phone.”

In summary, if you wish to cancel your Frontier Internet service, reaching out to Frontier customer service is the first step. Be sure to do so within 30 days of signing up to avoid the termination fee. Remember to return the equipment within the specified timeframe using the prepaid mailing boxes provided by Frontier. Following these steps will ensure a smooth transition and help you avoid any unnecessary fees.

Summary:

  • To cancel your Frontier Internet service, contact Frontier customer service directly over the phone.
  • Cancel within 30 days of signing up to avoid the termination fee.
  • After 30 days, a $9.99 cancellation fee will apply.
  • Early termination fees may be applicable if you are under contract.
  • Frontier provides prepaid mailing boxes for equipment returns.
  • Return the equipment within 30 days to avoid additional fees.
Step Action
1 Contact Frontier customer service over the phone to cancel your Internet service.
2 Cancel within 30 days of signing up to avoid the termination fee.
3 If canceling after 30 days, a $9.99 cancellation fee will apply.
4 Be aware of early termination fees if you are under contract.
5 Use the prepaid mailing boxes provided by Frontier to return the equipment.
6 Make sure to return the equipment within 30 days to avoid additional fees.

Returning Equipment and Avoiding Additional Fees

After canceling your Frontier Internet service, make sure to return the equipment within 30 days to avoid any additional fees. Frontier provides prepaid mailing boxes for easy equipment returns. Simply package the equipment securely and drop it off at a post office or schedule a pickup.

To help you understand the importance of timely equipment returns, here is a breakdown of the potential fees:

Scenario Fee
Returned within 30 days No additional fee
Returned after 30 days Potential additional fees, depending on the equipment
Equipment not returned Full price of unreturned equipment charged to your account

It is crucial to return the equipment promptly to avoid any unexpected charges. Make sure to include all the necessary components, such as modems, routers, cables, and power adapters. Package them securely to prevent any damage during transportation.

Remember, returning the equipment within the specified timeframe will ensure a smooth transition and help you avoid any additional fees. Don’t delay, follow these steps to return your Frontier Internet equipment and complete the cancellation process hassle-free.

Conclusion

Canceling your Frontier Internet service may seem daunting, but by following these steps, you can ensure a smooth transition and avoid any unnecessary fees.

To cancel your service, you will need to contact Frontier customer service over the phone, as there is no online option available. Remember that canceling within 30 days of signing up will exempt you from the termination fee, while cancellations after that time will incur a $9.99 cancellation fee. If you are under contract, early termination fees may also apply.

Returning the equipment to Frontier is an important step to avoid additional fees. Frontier provides prepaid mailing boxes for easy equipment returns. Remember, you have 30 days to return the equipment to Frontier in order to avoid any additional charges. Make sure to do so within the specified time frame to ensure a smooth cancellation process.

By following these guidelines, contacting customer service, canceling within the 30-day window, and returning the equipment promptly, you can cancel your Frontier Internet service without any hassle. Take advantage of the prepaid mailing boxes provided by Frontier to simplify the returns process. With careful planning and adherence to these steps, you can navigate the cancellation process smoothly and avoid any unnecessary fees.

FAQ

How can I cancel my Frontier Internet service?

To cancel your Frontier Internet service, you need to contact Frontier customer service over the phone. Unfortunately, there is no option to cancel the service online.

Will I be charged a termination fee if I cancel my Frontier Internet service?

If you cancel your Frontier Internet service within 30 days of signing up, you will be exempt from the termination fee. However, if you cancel after that time, a $9.99 cancellation fee will apply. Additionally, if you are under contract, early termination fees may also apply.

What should I do with the equipment when canceling Frontier Internet?

Frontier provides prepaid mailing boxes for you to return the equipment. You have 30 days to return the equipment to avoid any additional fees. Make sure to return the equipment within the specified time frame to prevent any charges.