Cancel Rogers Internet

If you’re looking to cancel your Rogers Internet subscription, follow these simple steps to smoothly switch services or terminate your plan:

  1. Contact Rogers customer service at 1-855-201-9547 to initiate the cancellation process.
  2. Check if you have a term service and the remaining contract duration by logging into your Rogers account.
  3. If you have a prepaid line, dial 1-888-479-9644 to connect with a Prepaid agent for cancellation.
  4. There may be cancellation fees depending on your contract. Early cancellation fees are $20 per month in the first year and $100 in the second year. Quebec residents are exempt from certain fees.
  5. You can cancel your Rogers service online by logging into your account, navigating to the “Cancel Service” page, and confirming the termination.
  6. Modems should be returned within 14 days to avoid an early termination fee of $99.
  7. You have 30 days to return equipment, such as modems, for a refund. Failure to do so may result in fees up to $800.
  8. Cancelling within the first year incurs a $25 cancellation fee.
  9. You can cancel your Rogers service at any time, but early termination fees may apply.
  10. Contact Rogers customer service through various channels, including phone, text, social media, email, or their website, to cancel your service.

Note: This summary prioritizes information related to cancelling Rogers Internet and excludes information specific to other Rogers services.

Steps to Cancel Rogers Internet

To cancel your Rogers Internet subscription, follow these steps to initiate the cancellation process and avoid any potential fees or penalties.

  1. Contact Rogers customer service at 1-855-201-9547 to initiate the cancellation process.
  2. Check if you have a term service and the remaining contract duration by logging into your Rogers account.
  3. If you have a prepaid line, dial 1-888-479-9644 to connect with a Prepaid agent for cancellation.
  4. There may be cancellation fees depending on your contract. Early cancellation fees are $20 per month in the first year and $100 in the second year. Quebec residents are exempt from certain fees.
  5. You can cancel your Rogers service online by logging into your account, navigating to the “Cancel Service” page, and confirming the termination.
  6. Modems should be returned within 14 days to avoid an early termination fee of $99.
  7. You have 30 days to return equipment, such as modems, for a refund. Failure to do so may result in fees up to $800.
  8. Cancelling within the first year incurs a $25 cancellation fee.
  9. You can cancel your Rogers service at any time, but early termination fees may apply.
  10. Contact Rogers customer service through various channels, including phone, text, social media, email, or their website, to cancel your service.

Note: This summary prioritizes information related to cancelling Rogers Internet and excludes information specific to other Rogers services.

Contact MethodContact Details
Phone1-855-201-9547
Prepaid Agent (for prepaid lines)1-888-479-9644
OnlineLog into your account and navigate to the “Cancel Service” page

“Returning equipment within the specified timeframe is crucial to avoid additional fees. Remember to return your modems within 14 days to avoid an early termination fee of $99, and within 30 days for a refund.”

Conclusion

Canceling your Rogers Internet service can be done by following these steps, ensuring you return any equipment promptly and contact customer service if you have any questions or concerns.

To initiate the cancellation process, contact Rogers customer service at 1-855-201-9547. They will guide you through the necessary steps and provide assistance as needed.

Before canceling, it is important to check if you have a term service and the remaining contract duration. You can do this by logging into your Rogers account and reviewing your contract details.

If you have a prepaid line, you can dial 1-888-479-9644 to connect with a Prepaid agent who will assist you with the cancellation process.

Keep in mind that there may be cancellation fees depending on your contract. Early cancellation fees are $20 per month in the first year and $100 in the second year. However, Quebec residents may be exempt from certain fees.

To cancel your Rogers service online, log into your account and navigate to the “Cancel Service” page. Follow the instructions provided to confirm the termination of your Internet plan.

It is important to return any equipment, such as modems, within 14 days to avoid an early termination fee of $99. You have 30 days to return the equipment for a refund. Failure to do so may result in fees up to $800.

If you cancel within the first year, a $25 cancellation fee will apply. However, you have the flexibility to cancel your Rogers service at any time, although early termination fees may still apply.

If you have any questions or need further assistance with canceling your Rogers Internet plan, contact Rogers customer service through various channels, including phone, text, social media, email, or their website.

Note: This summary focuses specifically on canceling Rogers Internet and does not include information related to canceling other Rogers services.

FAQ

How do I cancel my Rogers Internet subscription?

To cancel your Rogers Internet subscription, you can contact Rogers customer service at 1-855-201-9547 or initiate the cancellation process online by logging into your account. You can also cancel by dialing 1-888-479-9644 if you have a prepaid line.

How can I check the remaining duration of my contract?

You can log into your Rogers account to check if you have a term service and view the remaining contract duration.

Are there any cancellation fees?

Depending on your contract, there may be cancellation fees. Early cancellation fees are $20 per month in the first year and $100 in the second year. Quebec residents are exempt from certain fees. Cancelling within the first year incurs a $25 cancellation fee.

What should I do with the modem when canceling Rogers Internet?

Modems should be returned within 14 days to avoid an early termination fee of $99. You have 30 days to return equipment for a refund. Failure to do so may result in fees up to $800.

Can I cancel my Rogers service at any time?

Yes, you can cancel your Rogers Internet service at any time. However, early termination fees may apply. It is recommended to contact Rogers customer service for assistance with canceling your plan.