If you’re encountering the “Orbi Network Not Found” error when setting up your Orbi mesh WiFi system, don’t worry. Our troubleshooting guide will help you resolve this error and ensure seamless network connectivity.
If you’re experiencing a “router not found” error or “Internet not connected” message when trying to set up your Orbi mesh WiFi system, there are a few common issues that could be causing the problem.
Firstly, ensure that your mobile device is connected to your Orbi WiFi network and not using cellular data. Disconnect from other WiFi networks and enable WiFi on your device.
If the issue persists, try power cycling your modem, router, and mobile device by unplugging them and then plugging them back in.
Another potential issue is an incorrect Internet service provider (ISP) connection type. Check with your ISP to ensure that your Orbi router is set up with the correct connection type configuration.
You may also need to check if your satellites are properly connected to the router. Set up the system in one room and then move the satellites to different rooms within the reach of the router’s signal. Alternatively, you can use an ethernet cable to connect the satellites to the router and enable the Daisy-Chain Topology setting in the Orbi login page.
If you’re still experiencing issues, you can try a factory reset of your Orbi router and follow the setup process again.
Remember to update your firmware if it’s available, as this can help resolve some issues.
In case of persistent issues, it is advisable to contact support for further assistance in troubleshooting your Orbi network.
Post Summary- Make sure your mobile device is connected to your Orbi WiFi network
- Power cycle your modem, router, and mobile device
- Check your ISP connection type
- Ensure your satellites are properly connected
- Consider a factory reset and firmware update
Common Issues and Solutions for Orbi Network Not Found Error
Before diving into the troubleshooting process, let’s explore the common issues that can lead to the “Orbi Network Not Found” error and discuss the solutions to fix them.
Issue 1: Incorrect WiFi Connection
If you’re receiving a “router not found” error, make sure your mobile device is connected to your Orbi WiFi network and not using cellular data. Disconnect from other WiFi networks and enable WiFi on your device to ensure a stable connection.
Issue 2: Power Cycling
If the problem persists, try power cycling your modem, router, and mobile device. Simply unplug them from the power source, wait for a few seconds, and then plug them back in. This can help refresh the network connection and resolve any temporary issues.
Issue 3: Incorrect ISP Configuration
An incorrect Internet service provider (ISP) connection type could also be causing the Orbi Network Not Found error. Contact your ISP to verify that your Orbi router is set up with the correct connection type configuration. This step is crucial for establishing a proper network connection.
Issue 4: Satellite Connectivity
Ensure that your satellites are properly connected to the router. Start by setting up the system in one room and then move the satellites to different rooms within the reach of the router’s signal. Alternatively, you can use an ethernet cable to connect the satellites to the router, and don’t forget to enable the Daisy-Chain Topology setting in the Orbi login page for seamless connectivity.
Issue 5: Firmware Update
Regularly updating your Orbi router’s firmware can help resolve various issues, including the “Orbi Network Not Found” error. Check for any available firmware updates and install them as directed by the manufacturer. This ensures that your system is running on the latest software version, which often includes bug fixes and performance improvements.
If you’ve tried these solutions and are still experiencing problems, it’s recommended to reach out to technical support for further assistance. They can provide specific guidance tailored to your network setup and help troubleshoot any underlying issues that may require advanced troubleshooting.
Conclusion: Resolving Your Orbi Network Not Found Error
By following the troubleshooting steps outlined in this guide, you should be able to resolve the Orbi Network Not Found error and regain seamless connectivity. Remember to seek professional assistance if the problem persists.
If you’re encountering a “router not found” error or receiving an “Internet not connected” message while setting up your Orbi mesh WiFi system, there are a few common issues that may be causing the problem.
Firstly, make sure that your mobile device is connected to your Orbi WiFi network and not using cellular data. Disconnect from other WiFi networks and enable WiFi on your device.
If the issue still persists, try power cycling your modem, router, and mobile device by unplugging them, waiting for a few seconds, and then plugging them back in.
An incorrect Internet service provider (ISP) connection type can also be a potential issue. Contact your ISP to ensure that your Orbi router is set up with the correct connection type configuration.
Additionally, check if your satellites are properly connected to the router. Initially, set up the system in one room and then move the satellites to different rooms within the reach of the router’s signal. Alternatively, you can use an ethernet cable to connect the satellites to the router and enable the Daisy-Chain Topology setting in the Orbi login page.
If you’re still experiencing difficulties, a factory reset of your Orbi router may be necessary. After the reset, follow the setup process again.
Remember to update your firmware if an update is available, as this can help resolve certain issues.
In the event that you continue to encounter persistent issues, it is advisable to contact support for further assistance in troubleshooting your Orbi network.
FAQ
What should I do if I receive a “router not found” error or “Internet not connected” message when setting up my Orbi mesh WiFi system?
Firstly, ensure that your mobile device is connected to your Orbi WiFi network and not using cellular data. Disconnect from other WiFi networks and enable WiFi on your device. If the issue persists, try power cycling your modem, router, and mobile device. Confirm that your Orbi router is set up with the correct Internet service provider (ISP) connection type. Check the connection between your satellites and the router. If the problem continues, try a factory reset and update your firmware if available. Contact support if the issue persists.
How do I power cycle my modem, router, and mobile device?
Simply unplug them from the power source, wait for 30 seconds, and then plug them back in. Start with the modem, followed by the router, and finally your mobile device.
How can I check if my satellites are properly connected to the router?
Set up the Orbi system in one room and then move the satellites to different rooms within the reach of the router’s signal. Alternatively, you can use an ethernet cable to connect the satellites to the router and enable the Daisy-Chain Topology setting in the Orbi login page.
Should I update my firmware?
Yes, updating your firmware can help resolve some issues. Check for firmware updates in the Orbi settings and follow the instructions to update if available.
What should I do if none of the troubleshooting steps resolve the Orbi Network Not Found error?
If you have followed all the troubleshooting steps and are still experiencing issues, it is recommended to seek professional support. Contact Orbi support for further assistance in resolving your Orbi Network Not Found error.