Iphone Won’t Turn Off Or Open Apps

Is your iPhone suddenly refusing to turn off or open apps, leaving you frustrated and puzzled? Don’t worry – you’re not alone. Many users have encountered similar problems with their treasured devices. This blog will explore the possible reasons behind these issues and provide step-by-step solutions to get your iPhone back on track.

Reasons Why Your IPhone Won’t Turn Off Or Open Apps

There are various reasons why your iPhone may refuse to turn off or open apps, including software problems, hardware issues such as a defective home button or broken screen, system glitches, low battery level, and an unresponsive touch screen.

Software Problems

Software problems are a common culprit behind an iPhone not turning off or opening apps. These issues can range from minor bugs to more severe errors within the iOS operating system, causing the device to freeze or become unresponsive. Additionally, some software glitches can occur due to third-party applications having compatibility issues with the current version of iOS or with other installed apps on your iPhone. In such cases, these problematic apps may cause unexpected behavior in your device like freezing when trying to open them or triggering random restarts.

Hardware Issues

Hardware issues can also cause your iPhone to not turn off or open apps. A defective home button, broken screen, or power button malfunction can prevent you from being able to restart your device. In these cases, seeking professional help from a repair shop or Apple Support may be necessary. It’s important to note that physical damage to the device can also lead to unresponsive touch screens and other hardware-related issues.

System Glitches

Another potential reason for an iPhone to not turn off or open apps could be due to system glitches. These types of issues can occur when there are bugs in the operating system that cause apps and other functions to malfunction. One way to potentially fix this is by updating your iPhone software, as updates often include bug fixes and improvements. Clearing app cache can also help with app-related glitches, while restarting or force restarting your device can sometimes fix more general system issues.

Low Battery Level

Low battery level is another reason why your iPhone may not turn off or open apps. When the battery on your device is low, it can lead to performance issues and glitches that affect its overall operation. In some cases, your iPhone may not have enough power to complete necessary tasks or run certain apps properly. According to recent studies, 70% of iOS users experience poor battery life with their iPhones daily. In some instances, low battery levels could be a sign that you need a replacement for an old or malfunctioning battery in your device.

Unresponsive Touch Screen

An unresponsive touch screen is a common issue that can prevent users from accessing their iPhone’s apps and settings. This problem may occur due to a hardware failure or software issues causing the device to freeze. To address this issue, users can try force restarting their iPhones by holding down the Sleep/Wake button and Home button simultaneously until the Apple logo appears. If this doesn’t work, checking for updates or restoring the device using iTunes could help fix any underlying software glitches.

Troubleshooting Steps To Fix The Issue

To troubleshoot and fix an iPhone that won’t turn off or open apps, users can try restarting their device, force restarting it, updating the software, clearing app cache or checking for network connection issues.

Restart Your iPhone

If your iPhone won’t turn off or open apps, the first troubleshooting step you should try is restarting your device. Here are the steps to follow: 1. Press and hold the Sleep/Wake button on the right side (iPhone X and later) or top (all other iPhones) of your device. 2. Wait for the “slide to power off” slider to appear. 3. Drag the slider to turn off your device. 4. Press and hold the Sleep/Wake button again until the Apple logo appears. Restarting your iPhone can fix many common software issues that might cause it to freeze or act unresponsive. If this doesn’t work, you may need to try more advanced solutions like restoring your iPhone using iTunes or bringing it to a repair shop.

Force Restart Your iPhone

If restarting your iPhone didn’t work, you can try force restarting it. This is a more drastic step that should only be taken if the normal restart method failed. To force restart your iPhone, press and hold both the home button and power button until the Apple logo appears on the screen. This method will reset everything on your phone and may take a few minutes to complete depending on how much data you have stored. However, it’s important to keep in mind that not all iPhones have a physical home button anymore; assistive touch can be used instead for these devices when performing a force restart.

Update Your iPhone Software

Updating your iPhone software is an essential troubleshooting step when encountering issues with your device. Here’s how to update your iPhone software: 1. Connect to Wi-Fi: Ensure that you are connected to a stable Wi-Fi network. 2. Check battery level: Make sure that your iPhone has enough battery life to complete the update process or plug it into a power source. 3. Open Settings app: Go to “Settings” on your home screen and select “General.” 4. Select Software Update: Click on “Software Update” and wait for the phone to check for available updates automatically. 5. Download and Install: If there is a software update available, tap “Download and Install.” The process may take some time, depending on the size of the update file. 6. Restart your iPhone: After installing the new update, restart your device to ensure that all changes have been applied successfully. Keeping your iPhone’s software updated ensures that it runs smoothly and efficiently, reducing the likelihood of encountering issues like not being able to turn off or open apps. So, make sure you regularly check for new updates and install them promptly.

Clear App Cache

Clearing your iPhone’s app cache can be an effective troubleshooting step if you’re experiencing issues with apps not opening or responding. App cache is temporary data that builds up over time and can clog up the performance of an application, causing it to malfunction or even crash. To clear app cache on your iPhone, go to Settings > General > iPhone Storage, then scroll down until you find the app you want to clear the cache for. Once there, select “Offload App” or “Delete App,” then re-download it from the App Store. One anecdotal example is a user who reported their music streaming app would not open despite several attempts at restarting their phone. After clearing the app cache as outlined above, they were able to successfully use the app again without any further issues.

Check For Network Connection Issues

One possible reason why your iPhone won’t turn off or open apps is due to network connection issues. Here are some troubleshooting steps to help you check for and fix any issues with your network connection: 1. Check your Wi-Fi signal strength: Make sure you have a strong Wi-Fi signal by checking the strength indicator at the top left corner of your screen. If the signal is weak, try moving closer to the router. 2. Turn on Airplane Mode: Turning on Airplane Mode and then turning it off again can reset your network connection. 3. Restart your modem/router: Unplug your modem/router from its power source, wait 30 seconds, and then plug it back in. 4. Forget and reconnect to Wi-Fi: From Settings, select Wi-Fi, find your network and choose “Forget this Network.” Then choose the network again and enter the password. 5. Disable VPN or proxy settings: If you use a VPN or proxy server, go to Settings > General > VPN/Proxy and disable them temporarily. By checking for and fixing any network connection issues, you may be able to resolve the problem of your iPhone not turning off or opening apps.

Advanced Solutions To Fix The Issue

Advanced solutions to fix an iPhone that won’t turn off or open apps include restoring the device using iTunes, resetting all settings, bringing the phone to a repair shop, or contacting Apple Support for assistance.

Restore iPhone Using iTunes

If the previous solutions did not work in fixing an iPhone that won’t turn off or open apps, restoring your iPhone using iTunes may be a last resort. Keep in mind that restoring your iPhone will erase all data and settings, so make sure to back up your device before proceeding. Here are the steps to restore your iPhone using iTunes: 1. Connect your iPhone to a computer with the latest version of iTunes. 2. Click on the device icon in iTunes, then select “Summary.” 3. Select “Restore iPhone” and follow the prompts to confirm. 4. Wait for the process to complete before setting up your device as new or restoring from a backup. While this solution may resolve issues related to software problems, it is important to note that hardware or system glitches may require professional repair or Apple support.

Reset All Settings

Resetting all settings is a drastic step to take, but it can be effective in fixing an iPhone that won’t turn off or open apps. This option will erase any customized settings on the device and revert them back to their default state. One user reported that they tried restarting their iPhone multiple times without success, but resetting all settings finally fixed the issue for them. It’s not guaranteed to work every time, but it’s worth trying if other troubleshooting steps have failed.

Bring Your iPhone To A Repair Shop

If none of the troubleshooting steps work to fix your iPhone that won’t turn off or open apps, it’s time to take it to a repair shop. Here are some reasons you might need to bring your device for repair: 1. Defective home button: If your iPhone has a broken or unresponsive home button, it may be the cause of why it’s not turning off or opening apps. 2. Broken screen: A damaged screen can cause issues with touch sensitivity and make it difficult to navigate through your phone. 3. Power button malfunction: A broken power button can prevent you from turning off your iPhone and make it impossible to restart it. 4. Hardware issues: Sometimes, there may be hardware damage that is not visible like battery problems or loose connections inside the device. 5. Software problems: Your iPhone may have software issues that require advanced solutions like restoring the device using iTunes or resetting all settings. If you’re unsure what’s causing the issue with your iPhone, taking it to a professional repair shop is your best bet. They have the tools and expertise to diagnose and fix any hardware or software problems quickly and efficiently. Plus, they can provide warranty for their services, giving you peace of mind in case any further issues arise with your device.

Contact Apple Support

If all else fails and your iPhone still won’t turn off or open apps, it may be time to contact Apple Support. They are equipped with skilled technicians who can help diagnose the problem and guide you on how to fix it. One user reported that they were able to get their iPhone working again after contacting Apple Support for assistance with a software issue causing their device not to shut down properly. It’s always recommended that users seek professional help when experiencing technical difficulties beyond their expertise.

Tips For Preventing An iPhone From Not Turning Off Or Opening Apps

Are you experiencing trouble turning off your iPhone or opening apps? We’ve all been there. It’s frustrating, but don’t panic – it could be due to a simple software issue or something more serious like hardware problems. In this blog post, we’ll explore the reasons why your iPhone won’t turn off or open apps and provide troubleshooting steps, advanced solutions, and tips for preventing future issues. So keep reading to find out how to get your device up and running smoothly again!

Regularly Update iPhone Software

Regularly updating your iPhone software is crucial in preventing issues such as the device not turning off or opening apps. These updates often contain bug fixes, security patches, and new features that help improve overall phone performance. You can check for updates by going to Settings > General > Software Update on your iPhone. For example, one user reported experiencing issues with their iPhone XR not letting them click on anything or turn it off. After updating their phone’s software to the latest version, they were able to fix the issue quickly without having to take any further steps.

Clear App Cache Regularly

Clearing the app cache on your iPhone is another step you can take to address any issues with apps not opening or your phone not turning off. Here’s how to do it: 1. Go to “Settings” on your iPhone. 2. Scroll down and select the app that you’re having trouble with. 3. Tap on “Offload App” or “Delete App.” 4. Once the app has been deleted, go back to the App Store and reinstall it. 5. If clearing the app cache doesn’t work, try restarting your iPhone or force quitting the app. Regularly clearing app cache can help keep your phone running smoothly and prevent problems from occurring in the first place. It’s a good idea to make this a regular part of your device maintenance routine.

Avoid Overloading Phone Memory

Overloading your iPhone’s memory can cause it to slow down, freeze or crash. This is because the more apps, music, videos and other data you have stored on your phone, the harder it has to work to access them. To prevent overloading your iPhone’s memory, regularly delete old apps and files that you no longer use or need. For instance, one user reported that their iPhone issues were caused by having too many photos saved on their phone. By storing some of these photos in iCloud and deleting others that were duplicates or unnecessary, they freed up enough space for their phone to function normally again.

Protect Your iPhone From Physical Damage

Physical damage to your iPhone can lead to several issues, including malfunctioning power and volume buttons, broken screens, and unresponsive touch screens. Here are some tips for protecting your iPhone from physical damage: 1. Use a protective case: Invest in a durable phone case that can absorb shock and protect against falls or impacts. 2. Get a screen protector: Adding a screen protector to your iPhone’s display can help prevent scratches and cracks caused by drops or rough handling. 3. Be cautious with liquids: Keep your iPhone away from liquids, as exposure to water or other fluids can cause irreparable damage. 4. Avoid extreme temperatures: Don’t leave your iPhone in very hot or cold environments, as this can affect its battery life and overall performance. 5. Handle with care: Treat your iPhone gently when using it or carrying it around, and avoid placing heavy objects on top of it. By taking these precautions, you can help keep your iPhone functioning properly and avoid the need for costly repairs due to physical damage.


In conclusion, an iPhone that won’t turn off or open apps can be a frustrating experience for any user. However, there are several solutions to try before giving up hope. From restarting your device and updating the software to bringing it to a repair shop or contacting Apple Support, there is no shortage of potential fixes for this issue. By also taking preventative measures such as regularly clearing app cache and protecting your phone from physical damage, you can help avoid future problems.


1. What should I do if my iPhone won’t turn off?

If your iPhone is unresponsive and won’t turn off by pressing and holding the power button, try force restarting the device by simultaneously holding down the Power button and Home button until you see the Apple logo. This action will refresh your phone’s operating system, allowing it to function normally again.

2. How can I troubleshoot issues with apps not opening on my iPhone?

When facing an issue where apps aren’t opening on your iPhone, start troubleshooting from basic steps such as restarting the phone or updating to a newer software version via Settings > General > Software Update. If these don’t work then its best to reinstall or reset Network/APN settings.

3. Why is my iPhone not responding when trying to open an app?

Often, this could be due to a bug or software glitch that needs attention from Apple Support Center team in order for them remediation plan before escalation occurs beyond fixable points without breaking warranty terms & conditions etc.

4. Can downloading third-party apps cause issues with my iPhone’s functionality?

Sometimes installing third-party applications can have unintended consequences such as slowing down performance and impacting battery life longevity of iPhones – so we recommend proceeding with caution when considering adding any new software downloads onto iOS devices – always ensure prior research has been conducted for safety reasons too!