Troubleshooting Guide: Canon Printer Not Responding on Mac – Easy Fixes and Solutions

To fix canon printer not responding on Mac restart the printer and Mac, check network connection, reset the printing system, update printer driver, or disable print dialogue extensions.

Experiencing a “Canon Printer Not Responding on Mac” error message can be frustrating. This issue is more common than you might think and often surfaces for multiple reasons like incorrect driver installations or connectivity issues. In today’s post, we’ve curated the most effective solutions to tackle these printer hiccups, ensuring smooth functioning again in no time! Continue reading for a deep dive into proven methods that will have you printing effortlessly once more.

Quick Summary

Common Causes of Canon Printer Not Responding on Mac

Incorrect wire connections, driver issues, network problems, and print queue errors are common causes of Canon printers not responding on Mac.

Incorrect wire connections

Incorrect wire connections commonly cause your Canon printer not to respond on MacOS. In the hustle and bustle of everyday tasks, it’s easy to inadvertently loosen or disconnect printer cables, disrupting the communication between your Mac and Canon printer. Crosscheck every cord connected to your device, from the power cable to USB or Ethernet cords. Ensure each one is securely inserted into its respective port. If you notice any damaged or worn-out wires, replace them promptly, as they can also contribute to this error. A solid cable connection lays the groundwork for seamless data transmission necessary for efficient printing operations.

Driver issues

Driver issues can often be the culprit behind a Canon printer not responding on Mac. Outdated or incompatible drivers can cause communication problems between your Mac and the printer, resulting in printing errors. It is important to update your printer drivers regularly to fix this issue. To update your Canon printer drivers on Mac, you can visit the Canon website and search for the latest driver software for your specific model. Download and install the updated driver to ensure your Mac’s operating system compatibility. Additionally, if you have recently updated your macOS version, ensure no conflicts between the new operating system and the existing printer drivers. In such cases, uninstalling and reinstalling the printer drivers might help resolve any compatibility issues.

Network problems

Network problems can often cause your Canon printer not to respond on your Mac. Issues such as a weak or unstable network connection, incorrect Wi-Fi settings, or firewall blocking can disrupt the communication between your printer and Mac. To fix this, check your network connection and ensure it is stable and strong. You can try resetting your router or reconnecting to the Wi-Fi network. Additionally, temporarily disable any third-party firewalls or security software to see if they are causing any conflicts with the printer’s connection. Resolving these network problems should help restore communication between your Canon printer and Mac efficiently.

Print queue errors

Print queue errors can often cause a Canon printer not to respond on a Mac. These errors occur when print jobs get stuck in the print queue and prevent the processing of new ones. This can be frustrating, but there are simple solutions to fix it. One method is to clear the print queue by accessing the “System Preferences” on your Mac, selecting “Printers & Scanners,” and then right-clicking on your Canon printer. Choose “Reset Printing System” from there and enter your administrator password if prompted. This will clear any stuck print jobs and allow new ones to be sent successfully. Another solution is deleting and re-adding the printer in the same Printers & Scanners preferences menu mentioned earlier.

Easy Fixes for Canon Printer Not Responding on Mac

If you’re experiencing a Canon printer not responding issue on your Mac, don’t worry – we’ve got you covered. In this section, we’ll provide easy fixes and solutions to get your printer up and running again. Keep reading to find out how to troubleshoot the problem quickly and effectively.

Restart the printer and Mac

To resolve the issue of a Canon printer not responding on Mac, one of the first troubleshooting steps you can try is restarting both your printer and Mac. This simple solution can often fix any minor glitches or connectivity issues causing the problem. Start by turning off your Canon printer and disconnecting it from the power source. Wait a few seconds before plugging it back in and powering it on again. Next, restart your Mac by clicking the Apple menu in the top-left corner and selecting “Restart” from the dropdown menu. This method allows your devices to refresh their connections and start with a clean slate, potentially resolving any temporary issues causing the Canon printer to not respond on your Mac. It’s a quick and easy fix that should be tried before moving on to more complex troubleshooting steps.

Check network connection

One of the first steps is to check the network connection to troubleshoot the Canon printer not responding on Mac. A stable and properly connected network is crucial for smooth printer operation. Make sure that your Mac is connected to the same network as the Canon printer. Verify if the Wi-Fi or Ethernet cable is securely plugged into both devices. Double-check router settings and ensure that MAC address filtering or firewall settings are not blocking communication between your Mac and the printer. By ensuring a strong network connection, you can eliminate any potential connectivity issues causing your Canon printer to be unresponsive on your Mac.

Reset the printing system

One recommended step is resetting the printing system to troubleshoot a Canon printer not responding on Mac. This can help resolve any software or configuration issues causing the problem. Reset the printing system To do this, go to System Preferences on your Mac and click on Printers & Scanners. Right-click (or Ctrl+click) anywhere in the printers list and select “Reset printing system.” Remember that resetting the printing system will remove all printers from your Mac, so you must re-add them afterwards. This method can often fix connectivity issues and get your Canon printer working properly again with minimal effort.

Update printer drivers

Updating the printer drivers is an important step to resolve the issue of a Canon printer not responding on a Mac. Outdated or incompatible drivers can often cause communication problems between the printer and the Mac. Update printer drivers To update the printer drivers, visit Canon’s official website and search for your specific printer model. Download and install the latest driver software available for your Canon printer. This will ensure your Mac has the necessary updates to communicate with the printer properly. You can minimize compatibility issues and improve performance by keeping your printer drivers up-to-date.

Disable print dialogue extensions

To troubleshoot the issue of the Canon printer not responding on Mac, one of the easy fixes is to disable print dialogue extensions. Print dialogue extensions are additional features or tools that integrate with the printing process on your Mac. Sometimes, these extensions can cause conflicts and prevent your Canon printer from responding properly. To disable print dialogue extensions, you can follow these steps:
  1. Open “System Preferences” on your Mac.
  2. Click on “Printers & Scanners.”.
  3. Select your Canon printer from the list.
  4. Click on the “Options & Supplies” button.
  5. Go to the “Extensions” tab in the new window that opens.
  6. Uncheck any boxes related to print dialogue extensions or third-party plugins associated with printing.
  7. Close all windows and try printing again.
Disabling print dialogue extensions can help resolve compatibility issues between your Canon printer and other software installed on your Mac, allowing it to respond properly and carry out printing tasks without interruptions. Remember, if disabling print dialogue extensions doesn’t fix the issue, there are other troubleshooting steps mentioned in this guide that you can try to resolve the problem.

Troubleshooting Steps for Intermittent Canon Printer Not Responding Issues

For intermittent Canon printer not responding issues, follow these troubleshooting steps to get your printer back up and running smoothly. Discover the solutions to fix connectivity hiccups and ensure consistent printing performance on your Mac.

Check printer settings and preferences

To troubleshoot a Canon printer not responding on Mac, it is essential to check the printer settings and preferences. Incorrect settings can often cause communication issues between the printer and the Mac. Start by accessing your printer’s control panel or software interface on your computer. Look for any error messages or notifications that may indicate a specific problem. Next, verify that the printer is set as the default printing device on your Mac. Open System Preferences, click Printers & Scanners and ensure your Canon printer is selected as the default option. It’s also crucial to check if any print jobs are stuck in the print queue. Go to System Preferences again, select Printers & Scanners, find your Canon printer from the list of devices, and click Open Queue. If you see any pending or failed print jobs, cancel them to clear up potential conflicts. Lastly, double-check that all print settings match what you intend to print. Make sure paper size, orientation, quality options, and other parameters are correctly configured before printing again.

Clear print queue

To troubleshoot the issue of a Canon printer not responding on a Mac, another important step is to clear the print queue. Sometimes, many pending print jobs can cause the printer to become unresponsive. To clear the print queue, select “System Preferences” on your Mac and select “Printers & Scanners.” You will see a list of printers connected to your Mac from there. Choose your Canon printer from the list and click on it. Then, click on the “Open Print Queue” button. In the new window that appears, you will see all your pending print jobs. Select all those print jobs and delete them by clicking on either the “Delete” or “Cancel” options.

Delete and re-add the printer

If all else fails and your Canon printer is still not responding on your Mac, you can try deleting and re-adding the printer. This process helps to refresh the printer settings and establish a new connection between your Mac and the printer. To delete and re-add the printer, go to “System Preferences” on your Mac first. Then, click on “Printers & Scanners.” From there, select the Canon printer that is experiencing issues. Click on the “-” button at the bottom of the list to remove it from your Mac. After successfully deleting the printer, restart your Mac and Canon printers. Once they are back up and running, go back to “System Preferences” > “Printers & Scanners” again. Click the “+” button to add a new device this time. Your Mac will search for available printers in its network range. When your Canon printer appears in the list of discovered devices, please select it and follow any prompts or instructions provided by macOS for adding a new printing device.


In conclusion, troubleshooting a Canon printer not responding on Mac can be frustrating, but following these easy fixes and solutions can help resolve the issue. Whether checking wire connections, updating drivers, or resetting the printing system, these steps will get your printer back up and running smoothly in no time. Following this troubleshooting guide, you can overcome obstacles and ensure that your Canon printer works seamlessly with your Mac. Don’t let a minor setback stop you from enjoying hassle-free printing!


1. Why is my Canon printer not responding on my Mac?

There could be several reasons your Canon printer is not responding on your Mac, such as connectivity issues, outdated or incompatible printer drivers, or software conflicts.

2. How can I troubleshoot a Canon printer not responding to my Mac?

To troubleshoot a Canon printer that is not responding on your Mac, you can try basic troubleshooting steps such as checking the connection between the printer and the computer, restarting both devices, updating or reinstalling the printer drivers, and checking for any software conflicts.

3. How do I update the printer drivers on my Mac to fix a non-responsive Canon printer?

To update the printer drivers on your Mac and potentially fix a non-responsive Canon printer issue, you can go to the Apple menu > System Preferences > Printers & Scanners. Select your Canon printer from there and click “Options & Supplies.” Then click on “Driver” and check for any available updates. If updates are available, follow the prompts to install them.

4. What should I do if none of these troubleshooting steps fix my non-responsive Canon printer issue on my Mac?

If none of the troubleshooting steps mentioned above fixes your non-responsive Canon printer issue on your Mac, you may need to contact technical support for further assistance. They can guide you through advanced troubleshooting techniques specific to your model Canon Printer and provide additional solutions if necessary.